Welcome to Meetline. These Terms & Conditions (“Terms”) govern your access to and use of Meetline’s website, services, chatbot systems, CRM automations, AI solutions, and related offerings.

By accessing or using our services, you agree to these Terms.

1. Services

Meetline provides services including, but not limited to:

AI chatbot development

CRM automation

WhatsApp automation

Lead management systems

Workflow integrations

Customer support automation

Marketing and communication tools

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

2. Eligibility

By using our services, you confirm that:

You are at least 18 years old

You have the authority to enter into legally binding agreements

You will use the services in compliance with applicable laws

3. User Responsibilities

You agree not to:

Use our services for unlawful or fraudulent purposes

Send spam, abusive, or misleading communications

Violate platform policies (including WhatsApp, Meta, or third-party policies)

Attempt unauthorized access to systems or data

Upload malicious code or harmful content

You are solely responsible for:

The content you upload or distribute

Compliance with local laws and platform regulations

Obtaining consent from contacts or leads where required

4. Payments and Billing

All fees are due according to agreed invoices or subscription terms.

Payment Terms

Fees are non-refundable unless otherwise stated in writing

Late payments may result in suspension of services

Third-party platform charges (e.g. WhatsApp conversation fees, API costs, CRM subscriptions) may apply separately

Meetline is not responsible for pricing changes made by third-party providers.

5. Third-Party Platforms

Our services may integrate with third-party platforms such as:

WhatsApp Business API

Meta platforms

CRM systems

AI providers

Payment gateways

Your use of those platforms is subject to their respective terms and policies.

We are not liable for:

Third-party outages

API restrictions

Account suspensions

Policy violations enforced by external platforms

6. Intellectual Property

All Meetline branding, systems, content, workflows, and materials remain the intellectual property of Meetline unless otherwise agreed in writing.

You may not:

Copy or resell proprietary systems

Reverse engineer software or workflows

Use Meetline branding without permission

7. Client Content

You retain ownership of your own business data and content.

By using our services, you grant Meetline permission to process and use such content solely for the purpose of providing services.

8. Limitation of Liability

To the maximum extent permitted by law, Meetline shall not be liable for:

Indirect or consequential damages

Lost profits or business interruption

Data loss

Third-party platform failures

Service interruptions beyond our control

Our total liability shall not exceed the amount paid by you for the services during the preceding 3 months.

9. Service Availability

We strive to maintain reliable service availability but do not guarantee uninterrupted or error-free operation.

Maintenance, updates, outages, or third-party issues may affect service performance.

10. Termination

We reserve the right to suspend or terminate access if:

These Terms are violated

Payments remain overdue

Services are used unlawfully or abusively

You may discontinue use of our services at any time.

11. Confidentiality

Both parties agree to keep confidential business information private unless disclosure is required by law.

12. Indemnification

You agree to indemnify and hold Meetline harmless from claims, damages, liabilities, or expenses arising from:

Your use of the services

Violation of laws or platform policies

User-generated content

Unauthorized or unlawful communications

13. Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Pune, Maharashtra.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the services after updates constitutes acceptance of the revised Terms.

15. Contact Information

Meetline
Email: [email protected]
Website: www.mymeetline.com