Every time a prospect opens an email, watches a video, or downloads content, they leave a trail.
The Engagement Signal Ladder (Weak to Strong)
- Email opened once
- Blog post read
- Webinar attended
- Content downloaded
- Email opened 5+ times (forwarded/re-read)
- Pricing page visited
- Pricing page visited 3+ times
- Demo requested
- Demo attended
- Demo replay watched (strongest)
Reading the Pattern
A single pricing page visit is a signal. Three pricing page visits in five days, combined with a case study download, is a pattern — and patterns are worth acting on immediately.
What to Do
Below threshold: Stay in nurture. Keep sending value. At threshold: Trigger a personal, signal-specific email. Demo request: Confirm fast and set the agenda around what they engaged with.